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CSEET · Business Communication · Business Correspondence

Which part of a business letter is placed immediately after the salutation and before the body, giving the gist of the letter in a few words?

The subject line is placed just after the salutation and before the body. It summarises the matter of the letter in a few words so the reader understands the purpose immediately. Reference lines, enclosure notes and attention lines appear elsewhere in the letter.

  1. ASubject lineCorrect
  2. BReference line
  3. CEnclosure line
  4. DAttention line

Explanation

The subject line comes after the salutation and briefly states what the letter is about so that the reader grasps the matter at once. The reference line holds file or letter numbers and appears near the top. The enclosure line comes at the end, and the attention line directs the letter to a particular person and appears above the salutation.

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