CSEET · Business Communication · Business Correspondence
A company secretary writes to the Registrar of Companies on behalf of her company. Which salutation and complimentary close pair is most appropriate for this formal official letter addressed to an officer by designation?
The correct pair is 'Dear Sir' with 'Yours faithfully'. Formal official letters to an officer addressed by designation, such as the Registrar of Companies, use this convention. Casual greetings or affectionate closes are inappropriate, and 'Yours sincerely' is reserved for recipients addressed by name.
- ADear Sir / Yours faithfullyCorrect
- BDear Rahul / Yours sincerely
- CHi Sir / Cheers
- DRespected Friend / With love
Explanation
When a letter is addressed to an officer by designation and not by personal name, the conventional pair is 'Dear Sir' with 'Yours faithfully'. 'Dear Rahul / Yours sincerely' suits a personally known recipient, while the other pairs are casual and unsuitable for official correspondence.
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