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CMA Foundation · Fundamentals of Business Economics and Management · Communication, Co-ordination, Collaboration, Monitoring and Control

A firm has a manager with 6 subordinates. If the firm adds one more subordinate, the number of possible direct one-to-one relationships between the manager and subordinates rises from 6 to 7. Which conclusion about co-ordination is most appropriate?

A wider span of control raises the co-ordination burden, so extra integrating devices such as liaison roles or meetings may be needed. Co-ordination is required at every level and is not removed by delegation, since delegated tasks still have to be integrated toward common goals.

  1. ACo-ordination is automatic because every relation is a single reporting line
  2. BWider span of control increases the co-ordination burden, so more integrating devices such as liaison roles or meetings may be neededCorrect
  3. CCo-ordination is needed only at the lowest level of the hierarchy
  4. DCo-ordination becomes unnecessary once authority is delegated

Explanation

As the span widens, the manager must handle more interactions and the co-ordination load grows, so integrating devices become useful. Co-ordination is needed at all levels and delegation does not remove it, since delegated work must still be integrated.

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