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CMA Foundation · Fundamentals of Business Laws and Business Communication · Types of Business Communication

In a communication network, all members of a five-person team can exchange messages directly with each other, with no central person controlling the flow. Which network is this, and what is its typical feature?

This is an all-channel network, where every member communicates directly with all others without a central controller. It encourages participation and gives high member satisfaction, though the absence of a clear leader can make the flow less orderly than in wheel or chain patterns.

  1. AAll-channel network; fast, with high member satisfaction but possibly less orderlyCorrect
  2. BWheel network; one leader controls all information
  3. CChain network; messages move strictly along a vertical line
  4. DCircle network; members talk only to two neighbours

Explanation

In the all-channel (star or open) network every member communicates freely with every other. It gives high satisfaction and supports participation, but lacks a clear leader and can be disorderly. The wheel needs a central person, the chain follows the hierarchy, and the circle limits contact to two neighbours.

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