CMA Foundation · Fundamentals of Business Laws and Business Communication · Process of Communication
Which statement about the nature of communication is correct?
Communication is a continuous two-way process that requires at least two parties, a sender and a receiver, and aims at shared meaning. It is not limited to writing or to superior-subordinate flows, and it does not end merely when the message is sent.
- AIt is a one-way process ending when the sender transmits the message
- BIt is necessarily written because oral messages cannot be verified
- CIt is a continuous two-way process involving at least two parties and a shared meaningCorrect
- DIt occurs only between a superior and a subordinate in an organisation
Explanation
Communication needs a sender and receiver, and it flows both ways through feedback, aiming at shared meaning. It may be oral, written or non-verbal and occurs in all directions, so the other options are wrong.
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